1. Introduction
This Privacy Policy sets forth the data collection, usage, storage, and protection practices of A2Z Study Abroad (“the Company”), a platform providing study abroad services. By registering, accessing, or using the Company’s services, you acknowledge and agree to this Privacy Policy. The Company is committed to respecting and protecting your personal information and privacy. This Policy is in compliance with the relevant laws of India, including but not limited to the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Data Collection
2.1. Personal Information
The Company may collect various personal information from you during your usage of the platform and services. Personal information may include, but is not limited to, your name, address, email address, phone number, date of birth, nationality, educational qualifications, and any other information that can identify you. The Company may also request you to provide additional documents such as identification proof, academic transcripts, and other pertinent documents as necessary for the services provided.
2.2. Non-Personal Information
While accessing or using the platform, the Company may collect non-personal information, which does not identify you but helps us understand user behavior, preferences, and patterns. Non-personal information includes, but is not limited to, your IP address, browser details, pages visited, time spent on the platform, and other user interactions.
2.3. Cookies
The Company may use cookies and similar technologies to enhance user experience, analyze user behavior, and customize the content displayed on the platform. Cookies are small text files that are stored on your computer/device when you visit a website. You have the option to disable cookies in your browser settings, but this may limit your ability to use certain features of the platform.
3. Purpose of Data Collection
3.1. Service Provision
The Company collects personal and non-personal information to provide its study abroad services to you, including processing applications, identifying suitable opportunities, and offering support throughout the process.
3.2. Personalization and Improvement
The Company uses the collected data to personalize the user experience on the platform, identify user preferences, and enhance the content and services provided. The Company may also analyze collected data to improve its platform, services, and marketing efforts.
3.3. Customer Support and Communication
Your personal information may be used to provide customer support, respond to inquiries, and send updates, notifications, and promotional materials to you. You may opt-out of receiving such communications by following the unsubscribe link provided within the communication or by contacting the Company at the provided contact information.
3.4. Legal Compliance
The Company may disclose your personal information as required by law or to comply with legal processes, including but not limited to subpoenas, court orders, or law enforcement requests.
4. Data Storage and Protection
4.1. Data Storage
The Company may store your personal information in electronic and tangible forms, retaining it for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The Company may use third-party service providers to store, process, and manage your data, requiring them to maintain the same level of protection for your personal information as set out in this Privacy Policy.
4.2. Data Security
The Company takes reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is entirely secure, and the Company cannot guarantee the absolute security of your personal information. In the event of a data breach, the Company will promptly notify the appropriate authorities and take any necessary actions to mitigate the adverse effects of the breach.
5. User Rights
5.1. Access to Personal Information
You have the right to access your personal information held by the Company and request any necessary corrections, modifications, or updates to your data. To access your personal information or make any corrections, you may contact the Company through the provided contact information.
5.2. Withdrawal of Consent
You reserve the right to withdraw your consent to the use of your personal information, subject to any applicable legal and contractual requirements. Withdrawal of consent may affect your ability to access and use the platform and its services. To withdraw your consent, you may contact the Company through the provided contact information.
5.3. Deletion of Personal Information
You have the right to request the deletion of your personal information held by the Company, subject to any applicable legal and contractual requirements. To delete your personal information, you may contact the Company through the provided contact information.
6. Third-Party Websites and Services
The platform may contain links to third-party websites and services which are not governed by this Privacy Policy. The Company is not responsible for the privacy practices of such third-party websites and services. It is your responsibility to review the privacy policies of those websites and services before submitting any personal information.
7. Changes to the Privacy Policy
The Company may update this Privacy Policy from time to time to reflect changes in its practices, legal requirements, or for any other reason. You are advised to review this Privacy Policy periodically to stay informed about any updates. By continuing to use the platform and its services, you acknowledge and agree to any changes made to the Privacy Policy.
8. Contact Information
If you have any questions, concerns, or inquiries about this Privacy Policy, or if you wish to access, correct, or delete your personal information, please contact the Company at:
A2Z Study Abroad
Email: privacy@a2zstudyabroad.com
9. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.
